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Technical Support Consultant

  • Location

    Birmingham, West Midlands

  • Sector:

    IT & Telecoms

  • Job type:


  • Salary:

    £30000.00 - £35000.00 per annum

  • Contact:

    Joshua Hill

  • Contact email:

    [email protected]

  • Salary high:


  • Salary low:


  • Job ref:


  • Published:

    7 months ago

  • Expiry date:


  • Startdate:


  • Consultant:


Technical Support Consultant


£30,000 - £35,000 (Dependent upon experience)

Working as a technical support engineer for a rapidly expanding, innovative IT solutions organisation, you will be part of a small, close knit team predominantly providing second and third line support to wide range of technologies both in the field and on site. This is an integral role within the business that will allow you to work on both BAU support and project based engagements.

The ideal candidate will be a passionate techy, who is highly customer facing and always champions the customer.

Other personal specifications:
*Team player who is happy to lend a hand and mentor junior engineers
*Flexible approach and open mind to new technologies
*Excellent communicator who is thorough with documentation and able to articulate technical specifications to a broad range of stakeholders

Experience of configuring/building and supporting the following is essential:
*Windows Server 2008/R2, 2012 R2, 2016
*Exchange Server 2010/2013/2016
*Virtualisation - Hyper V (VMWare beneficial)
*Office 365
*Firewalls - (Sophos XG highly beneficial)
*Anti-Virus Software
*Azure (Knowledge of EMS / ASR beneficial)

Experience on working with AVG Managed Workplace and is also highly beneficial.

As a Microsoft Gold partner, you will get access to a wide range of professional development opportunities, both internally and externally. This is an excellent career opportunity for someone who wants to both learn and grow with the business.

Please note: There will be a requirement for on-call services, which is currently at one week in five. There is also an opportunity to work overtime.

There will also be a requirement to undergo a DBS check.