Halifax, West Yorkshire
£15.00 - £16.00 per hour
3 months ago
Operational Support will include tasks but not be limited to any investigative troubleshooting through to resolution of a 1st Line Fault on all Data Centre Products. This will include both physical and software checks to an acceptable level as outlined by your Manager. For escalation of faults to 2nd Line or higher an acceptable handover must be provided and included in the regular and timely updates to the customer via the agreed methods.
Previous experience of working in a Support position
IT skills including ticketing systems
This position will involve you working shifts based on 24/7 2 days / 2 nights -4 days off
Please apply for further details