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Vacancy

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Service Desk Analyst

  • Location

    Leeds, West Yorkshire

  • Sector:

    IT & Telecoms

  • Job type:

    Contract

  • Salary:

    £140.00 - £150.00 per day

  • Contact:

    Ivor Lawton

  • Contact email:

    [email protected]

  • Salary high:

    150

  • Salary low:

    140

  • Job ref:

    BBBH6814_1569835105

  • Published:

    15 days ago

  • Expiry date:

    2019-10-03

  • Consultant:

    #

Service Desk Analyst
Location: Leeds
Length: 3 month contract
Rate: £150 per day

Working as a Service Desk Analyst for a reputable and well-known company based in Leeds, you will be responsible for dealing with all basic IT queries and you will assist in delivering personable and professional customer support.

The ideal candidate will possess the following:

-Service Desk experience
-Basic resolutions (password resets etc)
-Call logging
-Experience with ServiceNow (desirable)
-Excellent customer service and communication skills
-Ability to identify/understand issues and then escalating to 2nd/3rd line when necessary

Full JD available upon application..

In accordance with the Equality Act 2010, if you require an alternative form of application please click the following link: Flexible Application Process - https://www.theecsgroup.co.uk/work/flexible-application-process