Newcastle upon Tyne, Tyne and Wear
£30000.00 - £35000.00 per annum
8 months ago
We are looking for a number of Senior Support Analyst for a global provider of IT Solutions based in Newcastle.
As the Senior Support Analyst/Team Leader you will work in the brand new infrastructure team supporting Lan/Wan environments and server infrastructure.
*3+ years of experience working with data centre technology within a large corporate environment with an emphasis on Network and Service Operations Centres (NOC / SOC)
*Previous experience of managing a team of support analysts
*Managing and supporting network and server infrastructures
*Use and configuration of patching technology and best practice (Including SCCM, WSUS)
*Use and configuration of monitoring technology and best practice (Including SolarWinds, LAN Sweeper)
*Working with ITIL methodology
*Involvement with Disaster Recovery plans and related technologies
*IT Service Delivery in a multiple technology domain
If you are interested please apply for more details