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Vacancy

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Senior Support Analyst

  • Location

    Newcastle upon Tyne, Tyne and Wear

  • Sector:

    IT & Telecoms

  • Job type:

    Permanent

  • Salary:

    £30000.00 - £35000.00 per annum

  • Contact:

    Natalie Goodison

  • Contact email:

    [email protected]

  • Salary high:

    35000

  • Salary low:

    30000

  • Job ref:

    BBBH5762_1544706237

  • Published:

    5 months ago

  • Expiry date:

    2019-01-12

  • Consultant:

    #

Senior Support Engineer - Newcastle - £30-35k

We are looking for a number of Senior Support Analyst for a global provider of IT Solutions based in Newcastle.

As the Senior Support Analyst/Team Leader you will work in the brand new infrastructure team supporting Lan/Wan environments and server infrastructure.

Essential Skills..
*3+ years of experience working with data centre technology within a large corporate environment with an emphasis on Network and Service Operations Centres (NOC / SOC)
*Previous experience of managing a team of support analysts
*Managing and supporting network and server infrastructures
*Use and configuration of patching technology and best practice (Including SCCM, WSUS)
*Use and configuration of monitoring technology and best practice (Including SolarWinds, LAN Sweeper)
*Working with ITIL methodology
*Involvement with Disaster Recovery plans and related technologies
*IT Service Delivery in a multiple technology domain

If you are interested please apply for more details