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Vacancy

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SC Cleared - First Line Analyst

  • Location

    Nottingham, Nottinghamshire

  • Sector:

    IT & Telecoms

  • Job type:

    Contract

  • Salary:

    £12.00 - £12.50 per hour + Extendable Contract!

  • Contact:

    Tom Scullion

  • Contact email:

    [email protected]

  • Salary high:

    12

  • Salary low:

    12

  • Job ref:

    BBBH5615_1540383814

  • Published:

    22 days ago

  • Duration:

    3 Months

  • Expiry date:

    2018-11-11

  • Startdate:

    ASAP

  • Consultant:

    #

*Valid SC Clearance Required to Apply*

A global IT solutions organisation are currently recruiting 1st Line Analysts, to work from their office in Nottingham and support their prestigious list of customers, working on a shift rota of 7am to 7pm.

Due to the nature of the key customers, SC clearance is a pre-requisite for this position.

Core Responsibilities:
- Perform a complex range of technical work activities
- To manage incidents routed from First Level analysts and resolve within the limits of knowledge and contract
- Escalate issues in line with company processes to ensure customer demands are met.
- Ensure Department/Contract meets SLA performance targets

Requirements:
- Experience of supporting Windows 7 and Microsoft Office 2010 including Outlook
- SC Clearance

Please apply for more info!