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SC Cleared Desktop Support Analyst

  • Location

    Milton Keynes, Buckinghamshire

  • Sector:

    IT & Telecoms

  • Job type:


  • Salary:

    £220.00 - £230.00 per day

  • Contact:

    Natalie Goodison

  • Contact email:

    [email protected]

  • Salary high:


  • Salary low:


  • Job ref:


  • Published:

    10 months ago

  • Duration:

    6 months

  • Expiry date:


  • Startdate:


  • Consultant:


SC Cleared Desktop Support Analyst - Milton Keynes - 6 months contract

We am currently recruiting for an SC Cleared Desktop Support Analyst based in Milton Keynes for the dedicated 24/7 Shift Team, the 2nd Line Desktop Support Analyst will be actively involved in managing and resolving all desktop related IT incidents providing the highest level of customer support and service. You will also act as a single point of contact for related incidents working with the relevant ticketing and call logging system to track and update issues and requests, so that stakeholders are fully informed at all times. Upholding a high level of customer service will also be key, as the successful 2nd Line Desktop Support Analyst will be supporting users at various levels within the business.

Essential Skills
*Previous 2nd line support experience
*Hold current SC security Clearance
*Have Windows Desktop and Server operating systems experience
*Active Directory and Microsoft Office
*Have call logging software experience

You must be able to work 12 hours shifts 7am -7pm then 7pm - 7am