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Vacancy

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Product Support Engineer

  • Location

    Renfrewshire, Scotland

  • Sector:

    Manufacturing

  • Job type:

    Permanent

  • Salary:

    £40000.00 - £41000.00 per annum

  • Contact:

    Reece Flood

  • Contact email:

    [email protected]

  • Salary high:

    41000

  • Salary low:

    40000

  • Job ref:

    BBBH5951_1545920102

  • Published:

    5 months ago

  • Expiry date:

    2019-01-26

  • Startdate:

    ASAP

We are currently seeking a Product Support Engineer to join a Market leader in Gas and Flame Detection based in the Renfrewshire area, this role will be a person customers will trust

In this position you will be responsible for:

*Provide high quality and timely product and applications support to customers as well as the sales and service teams
*Create, maintain and deliver effective training packages on products
*Ensure the authorised Service Centers are audited according to company standard to provide first class service to customers.
*Provide off-site support including product and marketing events including product launches

To be successful in this position you will need:

*An Engineering / Electronics Degree, or equivalent
*Significant experience working with gas detection or electronic instrumentation
*The ability to diagnose and troubleshoot basic-moderate technical issues
*Proven experience supporting software applications
*Proven experience of engineering processes
*The ability to provide step-by-step technical help, both written and verbal
*Desirable to have a knowledge of the gas detection market, products, customers and competition