£15.00 - £17.00 per hour
5 months ago
The role requires a self-motivated individual with strong technical skills. This is a key role to the incident management process as they are responsible for accurately identifying and reporting any issues on the live service applications and the surrounding 3rd party packages. In addition to the monitoring portion of the role OAs also provide an in depth level of problem determination and recovery. Operations Analysts are expected to be able to troubleshoot and start/stop system components in order to progress system recovery. Operations Analysts are responsible for running the live services and this is managed by a complex daily business timeline that includes time sensitive checks/actions.
Tivoli Toolset (ITM, TWS
Strong Communication Skills
Problem & Change disciplines
This position will be required to work on a 24x7 shift schedule.
Please apply for further information
In accordance with the Equality Act 2010, if you require an alternative form of application please click the following link: Flexible Application Process - https://www.theecsgroup.co.uk/work/flexible-application-process