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Vacancy

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IVR Developer - Genesys

  • Location

    London, England

  • Sector:

    IT & Telecoms

  • Job type:

    Permanent

  • Salary:

    £45000 - £55000 per annum + Bonus + Bens

  • Contact:

    Marko Sofocleous

  • Contact email:

    [email protected]

  • Salary high:

    55000

  • Salary low:

    45000

  • Job ref:

    BBBH4319_1522873460

  • Published:

    6 months ago

  • Expiry date:

    2018-05-04

  • Startdate:

    ASAP

  • Consultant:

    #

IVR Developer - Genesys
Location: Home based (travel required)
Permanent role
Salary: £45,000 - £55,000

The ECS Resource Group are recruiting for an IVR Developer to work for a Global IT Managed Service Organisation. As an IVR Developer you will develop IVR solutions across a number of different Genesys projects. Along with this you will also assist the support function in providing 2nd line support on WFM and Eservices.

The ideal candidate will have a strong background with IVR Development (e.g. VXML), and would have previously supported WFM, and Eservices

Advantageous skills include:
*Development with VXML IVR development in an Eclipse framework.
*Genesys skills:
*Configuration Manager (CME),
*GVP
*Interactive Routing Designer
*CCPulse

This is a home based role but you will be expected to travel to the London office at least twice per month. You will also be required to travel to client sites.

Further details available upon application