£21000.00 - £23000.00 per annum
4 days ago
My client a successful independent, IT Cloud & Managed Services Provider are recruit an experienced IT Support Technician to provide site based IT support to one of our clients based in Aberdeen, with occasional travel to other office locations in UK and Europe.
The role involves end user support for locally based staff and remotely supporting over the phone and screen sharing technologies for staff based in remote locations. The role will involve being a site presence to be a coordinator for third parties (internal / external). The successful candidate will join the clients' existing support team. The role involves a mix of hardware and operating system/software support. The day-to-day activities will be driven by incident workload and project based activities.
Skills, Knowledge & Experience:
*Previous experience of working in a IT Support position providing face to face and remote
*Good understanding of supporting Microsoft Server / Desktop technologies and associated suite of packages
*Experience of Server / Workstation hardware (Build configuration and component replacement
*Android / iOS support
*Microsoft domain infrastructure; Exchange, group policy, DNS, DHCP, Active Directory
*Excellent customer service skills
*Ability to work under own initiative
*Full Clean UK Driving Licence (occasional UK travel)
Please apply for further information…
In accordance with the Equality Act 2010, if you require an alternative form of application please click the following link: Flexible Application Process - https://www.theecsgroup.co.uk/work/flexible-application-process