Leeds, West Yorkshire
£24000 - £28000 per annum + Shift allowance
about 2 months ago
One of my high profile clients are looking to recruit 3x IT Service Desk Engineer. You will provide effective and friendly IT support to all users across sites over the business core operating hours - predominantly over the phone, Resolve support issues on Microsoft Windows 7 including desktop applications. Basic phone system management and assist with the proactive management of the IT infrastructure including the monitoring of server systems, antivirus and backup solutions.
*Previous experience of providing 2nd line support in a Windows environment.
*Advantageous if candidate has experience working in a large organisation / enterprise space
*Ability to identify and understand underlying technical issues, root cause analysis of recurring IT issues is key to
**This position will involve working shifts**