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Infrastructure Support Analyst

  • Location

    Newcastle upon Tyne, Tyne and Wear

  • Sector:

    IT & Telecoms

  • Job type:


  • Salary:

    £20000 - £28000 per annum + + shift

  • Contact:

    Natalie Goodison

  • Contact email:

    [email protected]

  • Salary high:


  • Salary low:


  • Job ref:


  • Published:

    5 months ago

  • Expiry date:


  • Startdate:


  • Consultant:


Infrastructure Support Analyst - Newcastle - £25-28k

As the Infrastructure Support Analyst you will work in the brand new infrastructure team supporting Lan/Wan environments and server infrastructure. You will be responsible for day to day monitoring of my clients Lan/Wan and server infrastructure as well as managing and owning the process of patching to the Lan/Wan and Server Infrastructure in accordance with policies and procedures. You will also be responsible to the management of 3rd party suppliers and ensure that downtime notice or planned maintenance from these suppliers is communicated to the wider IT Team using Incident and/or Change Management.

Essential Skills..
*You will have experience of working in a data centre technology within a large corporate environment with an emphasis on Network and Service Operations Centres (NOC / SOC)
*Managing and supporting network and server infrastructures
*Use and configuration of patching technology and best practice (Including SCCM, WSUS)
*Use and configuration of monitoring technology and best practice (Including SolarWinds, LAN Sweeper)
*Working with ITIL methodology
*Experience in IT Service Desk environment with monitoring is a plus
*Involvement with Disaster Recovery plans and related technologies
*IT Service Delivery in a multiple technology domain

**This role requires you to work shift patterns on a rota basis between 6.00am - 22.00pm & Saturday 7.00am -12.00pm **

If you are interested please apply for more details

In accordance with the Equality Act 2010, if you require an alternative form of application please click the following link: Flexible Application Process - https://www.theecsgroup.co.uk/work/flexible-application-process