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Implementation Engineer

  • Location

    Surrey, England

  • Sector:

    IT & Telecoms

  • Job type:


  • Salary:

    £40000.00 - £50000.00 per annum

  • Contact:

    Hugo Hickson

  • Contact email:

    [email protected]

  • Salary high:


  • Salary low:


  • Job ref:


  • Published:

    10 months ago

  • Expiry date:


  • Startdate:


EPOS Implementation Engineer
Location: Surrey
Salary: £40,000 - £50,000
Working as an EPOS Implementation Engineer within a global restaurant chain, you will be responsible for driving the innovation of restaurant technology, including the deployment of the Aloha POS system. This is an excellent opportunity for a driven and passionate individual, looking to gain exposure across a wide range of technologies, and be a part of driving excellent consumer experience across the UK and Ireland.
Key Accountabilities:
*Support development and implementation of Aloha POS and Aloha Online within the estate
*Maintain current NCR Advanced Restaurant POS Application and integrations
*Assist integration digital channels to on premise restaurant platforms
*Oversee lab testing and deployment of new POS software releases
*Work closely with Restaurant Excellence and Operations teams to drive innovation and improvements to existing kitchen, Drive Thru and Back of House management systems
*Maintain secure and functional payment technology in line with consumer trends
*Explore opportunities to streamline restaurant administration such as team member on boarding, food safety checks and asset monitoring in order to deliver a paperless restaurant
*Investigate opportunities to implement the first cashless restaurant
*Support the team in developing tools and solutions which remove the need for on-site attendance of break/fix engineers through remote management and proactive monitoring.
*Manage large scale refresh programs of restaurant systems in line with corporate end of life policies.
*Work closely with strategic partners such as NCR, Acrelec, Hot Schedules, Ingenico to ensure you deliver innovative solutions
*Work closely with Service Introduction Manager to ensure successful handover of new systems from pilot into full production support
*Drive kitchen efficiencies and innovation through IoT platforms
*Assist in development of improved order touchpoints such as hand held devices, kiosks and drive thru technology.