£45000.00 - £50000.0 per annum + benefits
5 months ago
The ECS Group are currently recruiting for an Implementation consultant to work for a leading software house who specialise in developing cloud based Artwork Software. The Implementation Consultant will be responsible for being the point of contact throughout the implementation process and will liaise with the end clients to conduct data gathering and understand their business processes.
Salary: Up to £50,000
Location: Tamworth with travel to end client sites in the UK and worldwide
The Implementation Consultant will be the face of the organisation to the end client, ensuring all technical requirements are met and providing training on the software. You will work closely with the Project Manager to keep the project within the agreed scope and deliver the expected outcomes as well as facilitate workshops with customers to understand their requirements in detail.
*Document and communicate enhancement requests and bugs on behalf of the client to the organisations product management
*Provide early life support to customers after go-live
*Identify opportunities for continuous improvement within the standard implementation approach
*Contribute to the continued improvements to standard implementation materials
*Strong background in Implementing software products, preferably in the Digital artwork space
*Training experience, including classroom and remote based.
*Previously written training manuals
Full job description available upon application