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Vacancy

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Desktop Support Engineer

  • Location

    Preston, Lancashire

  • Sector:

    IT & Telecoms

  • Job type:

    Contract

  • Salary:

    £140 - £150 per annum

  • Contact:

    Owen Kent

  • Contact email:

    [email protected]

  • Salary high:

    150

  • Salary low:

    140

  • Job ref:

    BBBH6400_1552668335

  • Published:

    2 months ago

  • Duration:

    1 Month

  • Expiry date:

    2019-03-26

  • Startdate:

    ASAP

  • Consultant:

    #

The ECS Resource Group are working with a global supplier of IT Solutions to source a Desktop Support Engineer. Successful candidates will be floorwalking a busy office and troubleshooting a variety of issues that user may come across.

1st /2nd Line User Support experience (Telephone, Walk-out and Floor Walking/Deskside)
*Triage and resolution of support tickets and service requests
*Tasked with sorting the backlog of tickets

Required skills (to a support level)
*Strong customer service skills
*Office 365
*Windows 10
*Microsoft Surface Technologies
*Citrix (desirable)

In accordance with the Equality Act 2010, if you require an alternative form of application please click the following link: Flexible Application Process - https://www.theecsgroup.co.uk/work/flexible-application-process