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Desktop Support - Banking/Trade Floor

  • Location

    City of London, London

  • Sector:

    IT & Telecoms

  • Job type:


  • Salary:

    £150 - £165 per day

  • Contact:

    Tom Scullion

  • Contact email:

    [email protected]

  • Salary high:


  • Salary low:


  • Job ref:


  • Published:

    11 months ago

  • Duration:

    6 Months

  • Expiry date:


  • Startdate:


  • Consultant:


I am currently recruiting on behalf of one of Britain largest Banks. They have an urgent requirement for PC/Desktop support analyst to work within the corporate banking side of their business.

This is a fast paced role which requires working to tight SLA's and KPI's. The contract is highly extendable beyond 6 months, and would provide a great steeping stone for someone who is interested in making the step up to a Trade Floor Support position.

Core responsibilities:
- Comprehensive support of all PC Support related IT issues and problems.
- Ensure that the PC Support team follow all existing procedures and develop/create new procedures as required.
- Capture all workload activity via Remedy .
- Respond to phone, e-mail and face-to-face incidents reported to the team.

Technical Knowledge:
- Windows 7 desktop support knowledge
- Knowledge of VDI's
- Knowledge of Desktop PC hardware
- Office 2007/2010 Experience

Experience Required:
- 5 years minimum experience of being in a 2nd line desktop support role
- 1 year minimum experience of being in a 2nd line desktop support role in banking in the last 5 years.
- Evidence of dealing with high profile and demanding clients is key.

Please apply for more info!