£14000 - £19000 per annum + Benefits
about 1 year ago
Salary: £19,000 + Benefits
Working for a global IT solutions organisation, you will be working within a diverse, vibrant and multicultural environment. There are two permanent vacancies within the data centre / media operations team.
This is a great opportunity to join an expanding team, and grow your knowledge within the IT sector, forging a successful career in IT / hardware support. It's also the ideal position to support a busy family or social life, with excellent work/life balance (working only 2 weeks in 3, including reduced hours for one of the weeks).
Eyes support after taking instruction from support groups including:
Physical reboots of device
Checking for hardware failure lights
Checking for console error messages
Assist in resolution of physical network faults and hardware problems
Place tape or CD media into device to precede a recovery of a server
Complete all necessary logs to record Hands and Eyes activities
Professionally communicate and host customer contacts (for example engineers)
If you are a proactive person with a strong IT and customer service focus, take pride and ownership in your contribution, work on own initiative, can work under pressure, have excellent attention to detail and want to be part of a growing team, then please apply.
Full JD available upon application…