£50000.00 - £85000.00 per annum
5 months ago
The ECS Resource Group are working with a dynamic, innovative credit reporting agency to recruit a number of Customer Solution Architect's
Key role responsibilities;
*Your primary role will be to engage across a broad range of contact points within a customer organisation and determine the technology solution required to provide market-leading service to that customer.
*Respond to requests for new technology or technology-derived solutions from the customer, but will also be accountable for demand generation activities i.e. pro-actively creating new opportunities
*Having an understanding of the products the company offer and advise the best products for each individual customer
*Demonstrating the ability to communicate with people at all levels of the business - ideally someone who can
*Acting as the bridge between sales and delivery to ensure customer satisfaction
*Experienced in engaging directly with customers during the pre-sales life-cycle and developed technical solutions in response to specific customer requirements.
*Customer facing - confidently delivery product presentations in front of large groups
*Confident working under pressure to tight deadlines
*Excellent problem solving skills with the ability to analyse situations and recommend effective solutions.
*Formal architecture qualification such as TOGAF is desirable
*Experienced working with customers and dealing with complex IT infrastructures
Further details available upon application.
*By applying to this role, you are consenting to us temporarily assuming permission to process and store your details for recruitment purposes until we are able to gain full explicit consent.*
Key Words: Customer Solution Architect, Pre-sales, Solutions Architect, Product, TOGAF