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Customer Service Representative

  • Location

    Salford, Greater Manchester

  • Sector:

    Customer Service

  • Job type:


  • Salary:

    £22000 - £25000 per annum

  • Contact:

    Joanne Murphy

  • Contact email:

    [email protected]

  • Salary high:


  • Salary low:


  • Job ref:


  • Published:

    2 months ago

  • Duration:

    12 months

  • Expiry date:


  • Startdate:


  • Consultant:


Our client are a global manufacturing organisation who are currently looking for a strong Customer Service Representative to join their Service and Warranty team based in Salford Quays.

This is initially a 12 month contract with a very high potential for extension.

Responsibilities include:
- Provide excellent customer service (aimed towards the repair and warranty process) across a wide range of products.
- Notify customers of any issues or delays to the repair of their product.
- Collaborate with all internal stakeholders to ensure you are providing the highest level of service.

Experience required:
- Experience in a B2B Customer Service role essential (ideally within Services and Warranty in a manufacturing organisation)
- Data entry and analytical skills
- Strong attention to detail
- Strong communication skills (both written and verbal)
- Experience using SAP desirable

Full details available upon application to this advert.

In accordance with the Equality Act 2010, if you require an alternative form of application please click the following link: Flexible Application Process - https://www.theecsgroup.co.uk/work/flexible-application-process