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Customer Service Representative

  • Location

    Loughborough, Leicestershire

  • Sector:

    Customer Service

  • Job type:


  • Salary:

    Up to £0.00 per annum

  • Contact:

    Joanne Murphy

  • Contact email:

    [email protected]

  • Salary high:


  • Salary low:


  • Job ref:


  • Published:

    4 months ago

  • Duration:

    12 Months

  • Expiry date:


  • Startdate:


  • Consultant:


Our client are a global manufacturing organisation who are currently seeking a Customer Service Representative to join their team based in Loughborough.

The overall mission of this role is to provide excellent customer service to key customers through account management, issue resolution and business communication.

Responsibilities include:
- Managing customer relationships including responding to customer enquiries and difficult complaints.
- Order entry using SAP
- Proactively communicate both internally and externally.
- Assist customers with product orders, promotions, pricing, returned goods, freight claims etc.

Skills and experience required:
- Strong communication and organisational skills are essential.
- Experience using SAP is desirable.
- Customer service experience in a manufacturing environment organisation is ideal.
- Knowledge of supply chain and logistics is beneficial.

Full details available upon application.

In accordance with the Equality Act 2010, if you require an alternative form of application please click the following link: Flexible Application Process - https://www.theecsgroup.co.uk/work/flexible-application-process