Connecting linkedin

Cover Helpdesk Engineer - Bracknell (With Travel)

  • Location

    Bracknell, Berkshire

  • Sector:

    IT & Telecoms

  • Job type:


  • Salary:

    Up to £25000.00 per annum

  • Contact:

    Corey Newport

  • Contact email:

    [email protected]

  • Salary high:


  • Salary low:


  • Job ref:


  • Published:

    11 months ago

  • Expiry date:


  • Startdate:


Desktop Support Analyst
Bracknell (With Travel to 3 Locations)

Working for a large, innovative IT solutions provider that are passionate about IT services and solutions This company is a leading provider of technology services and solutions to SME, corporate and public sectors.

The successful candidate would need their own transport as they could be required to be on 1 of 4 sites, and when not used on these sites they may be required to fulfil adhoc engineering work on customer sites.

Roles and Responsibilities:

-Working towards Microsoft MCSE qualification
-Windows Desktop and Server Operating Systems
-Microsoft Active Directory
-Hardware - PC's, Laptops, Servers, Printers
-Remote Support Tools
-Networks TCP/IP & Network Infrastructure
-To ensure that all calls to the helpdesk are logged and responded to within pre-set service levels
-Verify information back to the customer on the call details ensuring that all the relevant information is entered into the call logging system in a clear and concise format
-To play an active role within the Helpdesk team, remaining flexible to support others during busy periods

This is a fantastic opportunity for a career driven individual who is looking to join a real forward-thinking IT Solutions company.