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Corporate Support Analysis - Engie / Sally

  • Location

    Newcastle upon Tyne, Tyne and Wear

  • Sector:

    IT & Telecoms

  • Job type:


  • Salary:

    £25000.00 - £28000.00 per annum

  • Contact:

    Robbie Desmond

  • Contact email:

    [email protected]

  • Salary high:


  • Salary low:


  • Job ref:


  • Published:

    7 months ago

  • Expiry date:


  • Startdate:


  • Consultant:


Support Analyst
Location: Newcastle
Salary: £25,000 - £28,000

A multi-national facilities management organisation are looking for an experienced support analyst to join the Newcastle team.

The role:

*Logging and managing tickets via the IT service desk
*Troubleshooting technical issues and identifying root causes
*Resolving issues within SLA's
*Onsite support around the Northern region when required

The package:

For all your hard work and dedication to your role, you will be rewarded with a salary up to £28,000.(dependant on experience) This also includes a market leading benefits package including opportunities to progress into different teams in the future.

The person:

Used to working in a fast paced environment
Experience working with Active Directory and Microsoft Exchange
Good knowledge of the Microsoft Office software suite
Good knowledge ITIL and ITSM is desirable