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Vacancy

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Corporate Support Analysis - Engie / Sally

  • Location

    Newcastle upon Tyne, Tyne and Wear

  • Sector:

    IT & Telecoms

  • Job type:

    Permanent

  • Salary:

    £25000.00 - £28000.00 per annum

  • Contact:

    Robbie Desmond

  • Contact email:

    [email protected]

  • Salary high:

    28000

  • Salary low:

    25000

  • Job ref:

    BBBH6259_1549559711

  • Published:

    4 months ago

  • Expiry date:

    2019-02-28

  • Startdate:

    ASAP

  • Consultant:

    #

Support Analyst
Location: Newcastle
Salary: £25,000 - £28,000


A multi-national facilities management organisation are looking for an experienced support analyst to join the Newcastle team.


The role:

*Logging and managing tickets via the IT service desk
*Troubleshooting technical issues and identifying root causes
*Resolving issues within SLA's
*Onsite support around the Northern region when required



The package:

For all your hard work and dedication to your role, you will be rewarded with a salary up to £28,000.(dependant on experience) This also includes a market leading benefits package including opportunities to progress into different teams in the future.


The person:


Used to working in a fast paced environment
Experience working with Active Directory and Microsoft Exchange
Good knowledge of the Microsoft Office software suite
Good knowledge ITIL and ITSM is desirable