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Complaints Administrator

  • Location

    Loughborough, Leicestershire

  • Sector:

    Admin Secretarial & PA

  • Job type:


  • Salary:

    £18000 - £19000 per annum

  • Contact:

    Tom Scullion

  • Contact email:

    [email protected]

  • Salary high:


  • Salary low:


  • Job ref:


  • Published:

    7 months ago

  • Duration:

    12 Months

  • Expiry date:


  • Startdate:


  • Consultant:


My client are an innovative, global technology company, who are currently recruiting for a Complaints Administrator.

The role is to ensure Complaints are progressed in an effective and timely manner as well as investigating complaint samples which have been returned to evaluate.

Key responsibilities:
- Liaison with other sites (Source of Supply and Customers) with respect to the Complaints system
- Write, review and approve controlled documents as required e.g. SOPs and work instructions
- To provide reports and metrics in appropriate formats to customers and departments, in line with scheduled requirements and on request (where appropriate)

Require experience:
- Complaint investigation and route cause identification will also be an essential requirement.
- Computer literacy is essential, including proficient use of Microsoft Excel.
- Science based qualifications are strongly preferred, A level minimum.
- Lab experience preferred.

This role provides an excellent opportunity for the right candidate to join this forward-thinking business.

Please apply for more info!