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3rd Line/Systems Engineer

  • Location

    Leeds, West Yorkshire

  • Sector:

    IT & Telecoms

  • Job type:


  • Salary:

    £30000.00 - £32000.00 per annum

  • Contact:

    Natalie Goodison

  • Contact email:

    [email protected]

  • Salary high:


  • Salary low:


  • Job ref:


  • Published:

    9 months ago

  • Expiry date:


  • Startdate:


  • Consultant:


A forward thinking IT Solutions Company based in Yorkshire, and are currently recruiting for multiple 3rd Line Engineers to work on their clients site based in Leeds.

The role will require engineers to provide infrastructure and system support to their clients, working on both BAU and Project activities.

Main Duties:
*To provide technical support at a 3rd line escalation level to provide fulfilment of Incidents and requests of an IT server / infrastructure nature
*The ability to communicate technical issues to a non-technical audience
*Incident Management of major incidents
*End to end ownership of all incident / change / service requests through to closure

Skills, Knowledge & Experience:
*5 Years working in IT Support (face to face or remote) with demonstrable experience at a 2nd / 3rd line level.
*Strong understanding of supporting Microsoft Server / Desktop technologies and associated suite of packages
*Experience of Server / Workstation hardware (component replacement)
*Microsoft domain infrastructure; IIS, Exchange, Active Directory, group policy, DNS, DHCP, AV, Backups.
*Experience of Unix based systems

Please apply for more info!