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2nd Line Support Analyst

  • Location

    Newcastle upon Tyne, Tyne and Wear

  • Sector:

    IT & Telecoms

  • Job type:


  • Salary:

    £25000 - £28000 per annum

  • Contact:

    Lauren Whittle

  • Contact email:

    [email protected]

  • Salary high:


  • Salary low:


  • Job ref:


  • Published:

    5 months ago

  • Expiry date:


ECS Group are currently looking for a number of 2nd Line Support Analyst for a global provider of IT Solutions based in Newcastle.

As the Infrastructure Analyst you will work in the infrastructure team supporting Lan/Wan environments and server infrastructure.

*You will have previous experience of working in a 2nd line support position
*Knowledge and experience of system and network infrastructures such as LAN and WAN network technologies, server virtualisation (Hyper-V / VMWare), enterprise storage area network (SAN) and backup, enterprise performance and fault monitoring tools
*Windows Server administration and patching (2008, 2012, 2012 R2, 2016)
*Have experience of data centre technology within a large corporate environment with an emphasis on Network and Service Operations Centres (NOC / SOC)
*Managing and supporting network and server infrastructures
*Use and configuration of patching technology and best practice (Including SCCM, WSUS)
*Use and configuration of monitoring technology and best practice (Including SolarWinds, LAN Sweeper)
*Comfortable working within a large Infrastructure
*Must be able to work under pressure
**This role requires you to work shift patterns **

If you are interested please apply for more details