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Vacancy

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2nd Line Local Support Engineer

  • Location

    City of London, London

  • Sector:

    IT & Telecoms

  • Job type:

    Contract

  • Salary:

    £130 - £150 per day

  • Contact:

    Faye Harvey-Smith

  • Contact email:

    [email protected]

  • Salary high:

    150

  • Salary low:

    130

  • Job ref:

    LSE6563_1558343349

  • Published:

    3 months ago

  • Duration:

    3 months

  • Expiry date:

    2019-05-27

  • Startdate:

    ASAP

2nd Line Support Engineer

The ECS Resource Group are working with a dynamic, innovative Managed Service Provider to recruit a 2nd Line Support Engineer to work onsite with one of their end clients based in London.

Responsibilities;
* Assist customers face to face and remotely with a focus on troubleshooting issue at the user's desk or manage walk-ins.
* Provide deskside support and deliver hardware break fix solutions to the Business in a Win7/10 and Mac OS environment
* Diagnosing and resolving IT hardware and software problems, configuring PC's, installing, upgrading and replacing core hardware and software, within specified SLA's


Skills Required;
* Win7/10, MS Office 2013, O365, iOS, laptop hardware fault diagnosis and repair experience
* Confident explaining and demonstrating how to boot a PC in Safe Mode
* Know the difference between PST and OST files
* Confident troubleshooting BSOD

Further details available upon application.

*By applying to this role, you are consenting to us temporarily assuming permission to process and store your details for recruitment purposes until we are able to gain full explicit consent.*

Key Words: 2nd Line Support, Windows 10, Office 365, Hardware, Software

In accordance with the Equality Act 2010, if you require an alternative form of application please click the following link: Flexible Application Process - https://www.theecsgroup.co.uk/work/flexible-application-process