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2nd Line Local Support Engineer

  • Location

    City of London, London

  • Sector:

    IT & Telecoms

  • Job type:


  • Salary:

    £130 - £150 per day

  • Contact:

    Faye Harvey-Smith

  • Contact email:

    [email protected]

  • Salary high:


  • Salary low:


  • Job ref:


  • Published:

    5 months ago

  • Duration:

    3 months

  • Expiry date:


  • Startdate:


2nd Line Support Engineer

The ECS Resource Group are working with a dynamic, innovative Managed Service Provider to recruit a 2nd Line Support Engineer to work onsite with one of their end clients based in London.

* Assist customers face to face and remotely with a focus on troubleshooting issue at the user's desk or manage walk-ins.
* Provide deskside support and deliver hardware break fix solutions to the Business in a Win7/10 and Mac OS environment
* Diagnosing and resolving IT hardware and software problems, configuring PC's, installing, upgrading and replacing core hardware and software, within specified SLA's

Skills Required;
* Win7/10, MS Office 2013, O365, iOS, laptop hardware fault diagnosis and repair experience
* Confident explaining and demonstrating how to boot a PC in Safe Mode
* Know the difference between PST and OST files
* Confident troubleshooting BSOD

Further details available upon application.

*By applying to this role, you are consenting to us temporarily assuming permission to process and store your details for recruitment purposes until we are able to gain full explicit consent.*

Key Words: 2nd Line Support, Windows 10, Office 365, Hardware, Software

In accordance with the Equality Act 2010, if you require an alternative form of application please click the following link: Flexible Application Process - https://www.theecsgroup.co.uk/work/flexible-application-process