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2nd Line Engineer

  • Location

    Chester, Cheshire

  • Sector:

    IT & Telecoms

  • Job type:


  • Salary:

    £25000.00 - £30000.00 per annum

  • Contact:

    Ivor Lawton

  • Contact email:

    [email protected]

  • Salary high:


  • Salary low:


  • Job ref:


  • Published:

    5 months ago

  • Expiry date:


  • Consultant:


2nd Line Engineer
Location: Chester
Salary: £25,000 - £30,000

Working as a 2nd Line Engineer for a reputable and well-known Service Provider in Chester, you will be responsible for dealing with all 2nd line queries and you will assist in delivering personable and professional customer support.

The day-to-day activities for the 2nd Engineer will be to provide effective IT assistance across all aspects of the business and also provide back up and support to the IT manager. The ideal candidate will also have experience working in a Managed Service Provider environment.

Responsibilities include:

-Diagnosing and resolving technical issues
-Undertaking small to medium-sized IT projects as instructed by the IT manager
-Providing desktop and server support
-Fault finding to laptops and desktops
-Supporting and maintaining Small Business Networks
-Ensuring all logs for equipment and users are maintained

Skills required:

-Windows Server 2008R2, 2012R2, 2016
-Office 365
-Windows 10
-Microsoft Exchange

Full JD available upon application…

In accordance with the Equality Act 2010, if you require an alternative form of application please click the following link: Flexible Application Process - https://www.theecsgroup.co.uk/work/flexible-application-process