£140 - £160 per day
7 months ago
As a 1st / 2nd Line Support Engineer you will be responsible for managing tickets, desk visits when needed whilst ensuring the do not exceed their SLA's
*A strong level of computer literacy and proficient keyboard skills.
*High level of customer focus particularly when dealing with all work colleagues.
*Exposure to Service Desk products and ticketing software (ManageEngine Service Desk Plus).
*Good familiarity with AD administration and management of group policy, user accounts and mailbox creation.
*Strong experience with all Windows client OS' and associated deployment technologies.
If you are interested please apply for more details