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1st/2nd Line ITEC

  • Location

    Milton Keynes, Buckinghamshire

  • Sector:

    IT & Telecoms

  • Job type:


  • Salary:

    £110.00 - £130.00 per day

  • Contact:

    Hugo Hickson

  • Contact email:

    [email protected]

  • Salary high:


  • Salary low:


  • Job ref:


  • Published:

    7 months ago

  • Duration:

    12 Months

  • Expiry date:


  • Startdate:


1st/2nd Line Support
Location: Milton Keynes
Length: Part Time, 2 Days Per Week 12 Month Contract
Daily Rare: £130

A highly renowned IT Manage Service Provider is looking for a 1st/2nd Line Technician to join their team on a Part Time (2 Days Per Week), 12 Month Contract. This is a fantastic opportunity to join an organisation who will develop you and offer exposure to a range of exciting projects. It is essential you enjoy speaking to customers and problem solving.

You will have experience in 1st/2nd line desktop support and be passionate about user support.

The ideal candidate will possess the following:

An excellent knowledge supporting Windows 10
User administration using Active Directory
Experience supporting Office 365 including the Office application suite, Exchange & SharePoint beneficial
Excellent customer service/support skills
Experience managing support tickets and prioritising / resolving issues with PCs, printers and software
General understanding of networking principles
Hardware Support (HDD swap outs, memory installations, etc.)
PC and Laptop imaging
Backup and storage administration

Full JD available upon application…