£16000.00 - £18000.00 per annum
about 2 months ago
Salary: £16,000 - £18,000
Working as a 1st Line Engineer for a reputable and well known service provider based in Chester, you will be responsible dealing with all 1st line queries and you will assist in delivering personable and professional customer support.
-Resolution of field 1st line tickets
-Logging tickets in ticket/crm platforms
-Fix of basic IT/telephony/connectivity problems
-Onsite install work (Telephony/Networking/PCs)
-Good communication skills including telephone manner
-Problem solving and methodical approach
-Working within a team
Ideally, you will have an IT certification / degree and a clean UK Driving licence. This is an excellent opportunity to join a growing organisation, willing to invest in your career development.
Full JD available upon application..