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1st Line Engineer - IT / Telecomms

  • Location

    Chester, Cheshire

  • Sector:

    IT & Telecoms

  • Job type:


  • Salary:

    £16000.00 - £18000.00 per annum

  • Contact:

    Ivor Lawton

  • Contact email:

    [email protected]

  • Salary high:


  • Salary low:


  • Job ref:


  • Published:

    6 months ago

  • Expiry date:


  • Consultant:


1st Line Engineer - IT / Telecomms
Location: Chester
Salary: £16,000 - £18,000

Working as a 1st Line Engineer for a reputable and well known service provider based in Chester, you will be responsible dealing with all 1st line queries and you will assist in delivering personable and professional customer support.

Responsibilities include:

-Resolution of field 1st line tickets
-Logging tickets in ticket/crm platforms
-Fix of basic IT/telephony/connectivity problems
-Onsite install work (Telephony/Networking/PCs)
-Good communication skills including telephone manner
-Problem solving and methodical approach
-Working within a team

Ideally, you will have an IT certification / degree and a clean UK Driving licence. This is an excellent opportunity to join a growing organisation, willing to invest in your career development.

Full JD available upon application..